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Welcome to Diadora Sales Store (“we,” “us,” or “our”) at www.shoenwear.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms and our Privacy Policy.

1. Our Customers

Diadora Sales Store caters to performance-oriented individuals who appreciate premium Italian athletic heritage in their sportswear and footwear. Our primary customers include:

  • Athletes and sports enthusiasts seeking high-quality performance gear
  • Fashion-conscious consumers who value both style and functionality
  • Parents looking for durable, stylish clothing for their active children
  • Individuals who prioritize authentic Italian craftsmanship in athletic wear

2. Website Use and Intellectual Property

2.1 License to Use

We grant you a limited, non-exclusive license to access and make personal use of our website. All content, including logos, images, and product descriptions, are the intellectual property of Diadora Sales Store or our licensors.

2.2 Restrictions

You agree not to:

  • Reproduce, duplicate, or resell our products or content without authorization
  • Use data mining or extraction tools on our site
  • Misrepresent your identity or the origin of any content
  • Use our site for any unlawful purpose

3. Products and Services

3.1 Product Descriptions

We strive for accurate product descriptions of our Italian-crafted athletic wear and footwear, including:

  • Performance sportswear for men, women, and children
  • Specialized athletic shoes
  • Premium accessories

However, we cannot guarantee that colors or details will appear exactly as shown due to screen variations.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Ordering and Payment

4.1 Order Process

By placing an order, you:

  • Agree to pay all charges including applicable taxes
  • Confirm the accuracy of all provided information
  • Authorize us to verify your payment details

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct errors at any time before shipping.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days
  • Free Shipping: Via EMS for orders over $50, delivered within 15-25 business days

Note: We ship globally except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

6. Returns and Exchanges

6.1 Return Policy

You may return or exchange eligible items within 15 days of receipt, provided:

  • Items are unused, unworn, and in original condition with tags attached
  • Original packaging is included
  • Proof of purchase is provided

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • All footwear
  • Underwear and intimate apparel
  • Personalized or custom-made items

6.3 Return Process

Contact us at [email protected] within 15 days to initiate a return. Customers are responsible for return shipping costs unless the return is due to our error.

7. Customer Responsibilities

  • Provide accurate and complete order information
  • Ensure someone is available to receive deliveries
  • Inspect products upon delivery and report damages within 48 hours
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of your account credentials

8. Limitation of Liability

Diadora Sales Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Products modified or used contrary to instructions
  • Customs delays or import fees in your country

Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms, please contact us at:

Diadora Sales Store
2212 Short Street
Austin, TX 78741 USA
Email: [email protected]

Thank you for choosing Diadora Sales Store – where Italian athletic excellence meets your modern lifestyle.