Privacy Policy

Last Updated: [Insert Date]

Welcome to Diadora Sales Store (“we”, “us”, or “our”). At Diadora Sales Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoenwear.com or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, email address, shipping address, phone number, payment information (credit/debit card details processed securely through our PCI DSS compliant system), and other similar contact data.
• Account Information: If you create an account with us, we collect your username, password, and other details necessary for account management.
• Transaction Information: Details about purchases you make through our website, including order history and product preferences.
• Technical Information: IP address, browser type, operating system, referring URLs, device information, and other technical data about your visit to our website.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other navigation patterns.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for our premium Italian sportswear and footwear
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To personalize your shopping experience and recommend products that may interest you
• To communicate with you about your account, orders, promotions, and other relevant information
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing (PayPal, credit card processors), shipping carriers, marketing services, and website analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All payment information is protected with 256-bit SSL encryption (military-grade)
• We never store complete payment information on our servers
• Our payment processing meets PCI DSS compliance standards
• Regular security audits and vulnerability assessments
• Limited access to personal information to authorized personnel only

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we maintain high standards to protect your data.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.
• Account Management: If you have created an account, you can update your information through your account settings.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Personalize your shopping experience
• Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect certain features of our website.

7. International Data Transfers

As we serve customers worldwide (excluding select regions in Asia and remote locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer kids’ clothing products, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

Thank you for choosing Diadora Sales Store — where Italian athletic heritage meets modern performance and worldwide accessibility.